Why camel wool is so special? Camel wool is very soft, durable, lightweight, and warm. It comes from the two-humped Bactrian camel, which is bred in the extremely cold climate of Mongolia. Wool is the perfect insulation material, creating a microclimate of regulated humidity and temperature and providing the highest possible degree of comfort. Because wool is a natural fibre it breathes, and can absorb up to 50% of its own weight in moisture, drawing it away from your body as you sleep. Camel wool has also been shown to be anti allergenic, inhibit dust mites, and reduce skin irritation problems and pressure sores. Why are you offering very few products made of camel wool? They are hard to find. There are very few manufacturers available. But we are working on expanding our assortment. We will soon offer camel wool filled pillows and add more sizes and colors to current products. Also we will be offering wonderful 100% natural linen bedding sets. What quality can I expect? Our duvets made of 100% natural materials - camel wool and cotton. No synthetic components are used. All our products are carefully inspected for workmanship defects before they are shipped to a customer. Why your prices are lower than competitors? Because we are working directly with the manufacturer and receive special offers and discounts. Also, we are a small business and are able to keep our operational costs to a minimum. That’s why we have the best price. What payment options do I have? You can pay for your order with all major credit/debit cards like Visa, Master Card, AmEx etc. Pay Pal is also accepted. Is it safe to buy from Duvet Place? Yes, completely. We have teamed with 2Checkout.com to provide you with maximum security possible. All your transactions are covered by a comprehensive Privacy Policy and Safe Shopping Guarantee. What is 2Checkout? 2Checkout.com, Inc. is an authorized reseller of goods provided by Duvet Place. Established in 1999 and headquartered in Columbus, Ohio, 2CO provides turnkey e-commerce solutions to thousands of business customers around the world and is recognized by Inc. Magazine as one of the fastest growing companies in the United States. When will I receive my order? Delivery usually takes 4-20 days depending on a country your order is shipped to. Delivery to European countries and North America regularly takes less than a week. You will be provided with a tracking number so you can monitor where exactly your order is and when you will receive it. Do you ship to countries other than EU and North America? Yes. We ship to most countries across the globe. You will see the exact shipping rate during your checkout process. Is it possible to return a product? Yes. You can return a product within 30 days from the date of purchase. Only unused products in their original condition and packaging can be returned.